|
24 December 1997 Testimonials and other Tidbits (V5.80)Usually verbal observations are not reported here. However, the following exception will be made due to the interesting nature of this conversation whose facts were recorded at the time. It was a response from several principals of an international MicroImages Authorized Dealer signed up in the last year. This is a new company with several principals, each of whom had worked several years in technical positions with dealers selling other competitive products (for example, one each with Arc/Info, Genasys, and ER Mapper). These individuals offered this information at lunch one day while at MicroImages for training in response to the question: “How did you come about selecting the TNT products to be sold by your new company?”. The following paraphrases their response. “1) We searched the internet for companies listed in the GIS business. In this fashion we located 170 companies whose materials we reviewed. This yielded 30 companies producing GIS systems.” “2) We sent a software questionnaire to these 30 companies containing a selection of tough technical questions we had learned to ask from our joint experience in our previous technical positions. A total of 15 companies answered these questions.” “3) A second set of clarifying questions was sent to several of these companies. Their answers and product materials were reviewed including TNTlite supplied by MIcroImages.” “4) Based upon our experience and this information the TNT products were selected for our company to use and resell.” [MicroImages welcomes this kind of detailed product prepurchase investigation. If more people took the time to “look under the hood at the engine”, fewer people would be mislead into buying incomplete or old, inferior products just because someone else is buying them.] The following are some of the positive, written comments to MicroImages during the last quarter exactly as received except for the [edit] alterations in [brackets] to keep them anonymous. Many more comments are received by MicroImages by voice but cannot be reproduced here verbatim as quotes. Please note that these quotations are not edited from their original form in spelling, grammar, punctuation, etc. Extracted from a FAX from an international dealer, exact date unknown “MIPS is dominant GIS system in [3 government agencies] in [a nation]. [An agency] bought 8 ArcInfo several years but they are now dead (one reason is the expensive annual maintenance fee of $8000 per each per year which is difficult to pay and the product is difficult to use as well.) [A second agency] also has two ArcInfo’s which are also almost dead. Only one or two special persons, ‘programmers’, can use them.” “There is almost no competition in these [agencies] with MapInfo, as they [MapInfo] are focusing on business GIS. To enter that market localization of software (menus, etc.) are needed. We want to focus this market this year, though.” “Workstation Erdas is dying with very decreasing sales.” “ [The exclusive ESRI dealer] is still selling Arc/Info $54,000. It appears they sell the NT version at the same price. Who buys such expensive software?” “ [We are] becoming gradually visible as competitor of [the ESRI dealer].” Reported by upFront.eZine Issue #65: 23 June 1997 “Mapping Busts Out All Over” “MicroImages sent us their TNTmips 5.6 mapping product. As we said, we’re no GIS experts, so we’ll relay on a quote from GIS World magazine: ‘TNTmips is a good choice for users who have limited funds, but want to do GIS, CAD, and/or image processing. Indeed, the program tries to do it all’. Price starts at US$3,000. More info from http://www.microimages.com” [They do not seem to have a clear understanding of GIS.] Extracted from a FAX from a German client on 23 July 1997 “These are certainly just small detail problems. I wish to say that we are very happy to work with TNTmips because it is a rather complete and reliable software solution. In everyday’s work, there are very often technical problems which simply cannot be solved with software like AutoCAD, ARCView or PC ARCInfo. Some examples: While TNT will read and kind of TIFF-rasters, ArcView and AutoCAD applications won’t. At the moment, I often employ TNT for converting data for other. While ArcView has some nice features, on the other hand it offers severe practical problems: HP Design Jet 650c plotfiles for DIN A0 maps with a lot of background raster had a size of 17 MN if written with TNT, but ArcView produced completely unusable plotfiles with a size of 96 MB! All that the technical support of ESRI Europe could tell me was that we have to install postscript equipment for our HP650c.” “In addition to the ‘promotion activities’ reported in my FAX 13.11.1996, I had again the pleasure to demonstrate the use of TNTmips, lecturing in a seminar on landscape planning and environmental assessment, for authorities and other consulting companies. I made it clear that nowadays there is not need for a well-known GIS software with a price of 65.000 DM for the basis module, as the same or even better results can be achieved with new integrating software like TNT, available below 10.000 DM. The audience seemed very impressed by the GIS possibilities and the map layout produced with TNTmips (I hope I will find the time to write some of the plotfiles on CD for you and to ship it with our hardware lock), and I got a lot of questions in discussions and phone calls afterwards. Most of these questions were aimed to compare features of TNTmips versus ARCInfo (e.g.: how many vector layers can be intersected in one go, what data formats can be used, prices, ...). As far as I know, TNT offers a number of advantages here. I am quite sure that several of the consulting companies must have contacted MicroImages afterwards, at least to get a copy of TNTlite.” “So, I am looking forward to the next TNTmips upgrades. Thanks to the MicroImages staff for a good and reliable GIS software and for all your support work.” Exchange by email [Question from an MI/X user in Singapore on 23 July 1997] “Hi. I use Linux exclusively, but on occasion, I need to use my wife’s machine running Win95, but loathed to have to telnet into my Linux box in the other room. But with your xserver, MI/X, I am now running all my applications over onto her machine with any hassle. Kudos to an excellent product. I feel that you do indeed have a great product that I feel I should pay for it somehow. How can I do so?” [Response from MicroImages on 25 July 1997] “Thanks for the feedback. You can ‘pay’ for MI/X by spreading the word about it. While we are proud of the way MI/X performs, it is only a part of the picture for us. We built it as the front end of our professional geospatial data analysis software, TNTmips. If you really want to be impressed, I suggest that you take a look at TNTlite, another free software package we offer. You can find TNTlite at our web page at www.microimages.com. There you can download TNTlite, the fully functional free version of TNTmips. You can also purchase TNTlite on CD for $30.” [Sometimes you simply cannot give things away!] Extracted from a FAX from a USA client on 28 July 1997 “Other than that, things are going great. I have some really interesting analyses for West Virginia encephalitis study, and [a name] is getting lots of good info for the plague studies.” Extracted from email from a South African client on 28 July 1997 “Are you guys still interested in getting an Erdas Imagine 8.2 license? We are so happy with our TNTmips that we no longer want Erdas.” Email from a USA client on 28 July 1997 “I presented my talk today. It went over extremely well and the anaglyph images were a great treat for the crowd. I only wish you could’ve seen all those people wearing the anaglyph glasses! As the speaker I had a great view and wanted to burst out laughing.” “Hopefully I could present my talk to MicroImages, but then again the staff certainly knows about photogrammetry already.” “Anyway, bottom line, thank you for the support by sending the glasses.” Extracted from email from an Australian client on 29 July 1997 “This is just a short note to thank you for the prompt reply to our queries recently regarding difficulties in using the Windows printing option and the import of ArcInfo coverage files into TNT Mips v5.6. Both solutions you offered were very quick, easy to follow and above all successful! One suggestion to come out of our experience is that it may be worth describing in the help reference, that when importing ArcInfo files, the user should select the arc.adf file within the coverage file being imported. Other than that, keep up the good work--we look forward to using v5.7 in the near future. Satisfied customer from ‘down under’.”
Extracted from email from an Australian client on 30 July 1997 “We are trying to get a demo CD together, to show our clients what we can achieve etc. Ideally we would like to point out the very good agreement we are getting with vectors etc. using TNT Mips.” [using the DEM/Ortho process] “We had an idea to distribute TNT Lite and some sample data, but are convinced that 512 by 512 images will not be good enough especially when trying to demonstrate the difference between 10000 and 5000 mapping. In looking at the advertising stuff, I noticed that TNTAtlas ‘lets you publish your spatial materials on CD-ROM at low cost, etc etc’” “Is this what we are looking for? We want to provide a CD to a customer who can then roam around a simple system to look at the data etc.” “If TNTAtlas is the go, what do we have to do to get it, and how much?” [Since this client (a photogrammetric service firm) had not yet received V5.70, we were pleased to inform them that TNTatlas was now free.] Extracted from a FAX from an international dealer on 6 August 1997 “Here’s a good one, that your staff can be proud of and shows how things are starting to turn against the so-called ‘industry standards’ in GIS/RS. We will shortly be placing an order for 3 systems (the client requested a delay to organize some financial matters) for the Vegris project, a vegetation mapping project in Zimbabwe, sponsored by the Germans [probably the GTZ]. Through [a client’s name] I sent this client a copy of TNTlite which elicited the attached [below] Email response. They have subsequently placed an order for two D50’s and a D35 plus peripheral support and annual maintenance, which I will place shortly. This client is another good gain, and one with contacts back in Germany, so I see this one as a beginning of an even larger client base.” Email to the international dealer from a potential client in Zimbabwe in August 1997 “My name is [a German name] and I am working in the field of vegetation resource mapping and GIS. It is a project of the Zimbabwe Forestry Commission in Harare, named VegRIS (for Vegetation Resources Information System) and I am the technical advisor to this project.” “From a former colleague, [a name], who attended a training course at your place [the dealer’s] one week ago, I received TNT Mips 5.6 [meaning TNTlite 5.6] including the extensive info package. After going through the papers, I must admit, I am really impressed about the functionality of this product. We installed TNT Lite and went through some of the modules, and remained even more impressed.” “We have set up VegRIS in 1993 on PC ArcInfo and PC Erdas. Meanwhile, we are running ArcInfo, ArcView and Imagine on Windows 95. We use Pentium 133Mh/48Mbyte computer[s] with 20" monitors and Matrox Millennium video boards. We intend to switch to Windows NT 4.0 in the near future, as we were informed that this would solve our problems of frequent ‘fatal error’ -break downs.” “Discovering now the seemingly perfect functionality of TNT Mips, I consider a complete swap of the software. This is of course also on the ground of disappointment of the functionality of our now used software.” “Despite the detailed description of the product, there are still some questions, and I would be grateful if you would give me more information on the following:” [The dealer did not supply the attached questions but noted that they were about peripheral support and export functions.] [The comments about frequent breakdowns in this project’s current ESRI and ERDAS products are worth a comment. These companies’ representatives’ statement that the switch to NT will solve the problems may be misleading if quoted correctly above. Unless the application software packages are also updated to a more reliable version, then what is meant is that NT will simply better isolate the current application errors so that NT and the machine will not hang. It is much more likely that these applications’ fatal errors actually hang the computer under their current W95 operation. Generally, fatal errors in application software do not go away because of a change in the operating system!] Extracted from a letter from a potential USA client dated 12 August 1997 “I am a new post-doctoral researcher with the USDA-ARS at [a university]. A number of our current projects involve the development of site-specific farming technologies. I have been hired to assist the remote sensing data acquisition, image processing, and spatial analysis of row crops.” “I was not aware of MicroImages or the TNT line of products before one of our graduate students informed me of your company and gave me a TNT-lite package. In the last few weeks I have become familiar with the main features of MicroImages software through conversations with my colleagues, your brochures, and your booth at the InfoAg conference. Having thoroughly read MicroImages’ printed materials and visited your web site, I have become convinced that TNTmips is a superior product to that of your competitors.” “A number of factors led me to this conclusion: Of course, the integration of image processing, GIS, CAD, TIN, into one package is very impressive. Why learn ERMapper, ArcInfo, AutoCAD, and TerraModel, when you can learn just one program’s interface quirks instead? I am also encouraged to see that you have a raster-to-vector autotrace feature. I have been looking for such a tool (in an existing GIS) to trace bathometric contours for a paper I am preparing. Another strong selling point is MicroImages’ repeated promise of courteous, responsive, customer support. I have been more than a little disappointed with the response I’ve gotten to simple ‘industry leaders’. I know of many other professionals who feel the same way and are ready to switch products. Finally, Kevin Royal’s excellent demonstration of TNTmips’ ease-of-use and versatility clinched it for me last week: The Soil and Water Conservation Research Unit has decided to purchase a copy for the analysis of this summer’s filed data. We may be interested in more copies later.” “Now that I am sold on your product, and will take the time to learn its nuances, it is in my interest that TNTmips becomes more widely adopted. I will do my part to spread the merit of this product through word-of-mouth to my contacts at various universities and companies. But the reason for my writing today is to urge you to change its name because the name that you are currently marketing under is, in my opinion, really very bad.” “I assume you are trying to get across the idea that your product is ‘dynamite’, but the prefix ‘TNT’ just doesn’t cut it in terms of effectiveness. ‘Mips’ alone is not a ringer, either. I suppose ‘GeoMips’ would sound okay (and be more descriptive), but better still would be ‘Geomatica’. There is currently no software by this name (but there surely will be at some point). This is probably because no other software could seriously claim to comprehensively cover the computational demands of the field of geomatics. The closest trademark is the journal, Geomatica (formerly Canadian Surveyor), but that would not be a problem.” “I’m sure you are aware that the term ‘geomatics’ has been making its way across the globe from universities in France, to Great Britain, to Australia and Canada, and finally to the United States. The Surveying Engineering program at Fresno State University (where I’ve recently taught) decided to change its name to Geomatics Engineering last year and, as a result, the surveying community in northern California has been pulled in that direction, too. It is an impressive name even for those who don’t know what it means.” “As you know, fortunes change quickly in software development. I see this industry as being in a similar state to that of word processing and spreadsheet business seven years ago. People had not yet settled on Word and Excel (both fantastic names). Wordstar, T3, Lotus 1-2-3, etc. (all awful names) were still viable. Eventually the former won the day as the most comprehensive and user-friendly alternative.” “Another good example of what the right name can do for a product is the ‘for Dummies’ books by IDG Books Worldwide. They started with DOS for Dummies about ten years ago. It has a name that draws people in based on an almost ubiquitous insecurity about computers. The problem is that the format of their books is not especially good. I have read much more informative how-to books. But, on name alone, this has become the how-to standard and there are now scores of subject books under this title (e.g., Selling for Dummies, Gardening for Dummies, even Sex for Dummies). They have really been shameless in their exploitation of the market with this title. It’s not fair, but it works. Just look at how ArcView has caught on when it really didn’t have much to offer until just this year. But they had a cute, recognizable, name.” “MicroImages is similarly poised to make some big market advances through its offering the most comprehensive and user-friendly system available. But the right name is crucial in such an effort. I have a good ear for these things and I think ‘MicroImages’ Geomatica’ has a great ring to it (like Microsoft Windows). It is exotic, it makes a bold claim, and you have a solid product to back it up. (By the way, I love the idea of having Ptolemy as a tutor.) I really think that such a name change would help you turn the tables on the ESRI/ERDAS oligarchy. Customer loyalty for them I s a mile wide and an inch deep.” “People (especially Americans) respond to products that speak to them and only secondarily consider quality. I’m afraid ‘TNTmips’ doesn’t speak one word. It might be an unpleasant cosmetic surgical procedure.” Email from a USA client on 13 August 1997 “OK, I’ll try some things and also see if anyone here knows of a setting I need to change in Windows 95.” “Thanks for your time. That’s the neat thing about MicroImages--I always get someone to work on my problems directly.” Extracted from email from a British client on 13 August 1997 “I received 5.7 on Monday--its like Christmas every quarter with you guys! I’m constantly amazed at the differences between your ways of doing business--i.e. giving your customers what they want--and that of the big players--i.e. ignoring what your customers want. I like the ‘Getting Started’ booklets--very well written and easy to understand.” [A couple of questions follow.] “--and on the subject of ERMapper, have you considered adding the capability to link (/import) ERMapper algorithms to TNT?--with the introduction of the SML-generated layers to the display process might this be feasible? I only ask because this is the sort of functionality people are asking for from ArcView extension providers--TNT must almost be able to do this ‘off the shelf’--any comments?” [It is not possible to directly import ER Mapper algorithms into TNTmips. These are not conventional algorithms in the sense that they are programs. They are intimately integrated into the user interface of ER Mapper. However, it is now possible in V5.80 to use the new GeoFormula process to implement and use GeoFormulae equivalent to these algorithms.] “I’m very impressed to hear you’re adding the export to E00 and coverage formats to TNT’s suite--can’t wait for 5.8 (or 5.9, or 6.0, ...). Cheers.” Extracted from email from a German dealer on 18 August 1997 “In October [a name] and me will go to a workshop titled ‘GIS for research and education in environmental protection’. [He] will present his work in Congo and Cameroun during a lecture session and also in an exhibition. It will be my pleasure to inform about TNTlite in a lecture called ‘Free TNTlite for education--with public domain and Internet to GIS-Know-how’ (I hope you like this title!?). We have also the possibility to present the TNT-Products at the exhibition and we hope to get some new contacts.” Email from a long-time USA client on 19 August 1997 “I haven’t had any chance to try 5.7 yet, *except* for the on-line ref manual in HTML format. This is the greatest advance in documentation I’ve ever seen--congrates!” [We wish we had invented HTML, but alas ...] Extracted from an Australian State Government Research Station’s Newsletter [Written by a professional TNTmips site distributed to 700 ranches in the “outback” in July 1997.] “Software for Property Mapping.” [author] “Over time I have been quizzed about software packages for preparing property maps. Features sought have included the ability to produce maps of paddock fences with areas, maps of property roads and vegetation types, and the ability to work with satellite or other images. There are various commercial packages available, mostly ranging from costly to costlier.” “I have recently become aware of one that is free. This is TNTLITE, which is a somewhat restricted version of TNTMIPS (which we have at [the station]) produced by MicroImages Inc., Lincoln, Nebraska, USA. The restrictions include no more than 512 by 512 pixels in the picture layer--which seems to work out to approximately 15000 hectares of a Landsat image.” “The package is powerful, with many capabilities for mapping and analysis. Be warned that learning to use it can take some time. You’ll need at least a fast 486 computer with 16mb of memory (more is better) and plenty of disk space. It is available for a number of operating systems.” “The product can be obtained for free from the Internet (www.microimages.com), there is about 100mb of files, which will take quite a while to download. The other way is to get it on CD-ROM (Price about $US 35.00) from--” [Address information followed.] Extracted from email from an Italian client on 18 August 1997 “The software is arrived and now I am busy on studying it. The getting started manuals are fantastic.” Email from a long-time USA client on 19 August 1997 “Great day in the morning! Many kudos to the tech staff at MIcroImages for implementing the portrait and landscape modes. No more looking at my layouts sideways! Cheers, a very happy user.” [Accessed by downloading a beta V5.80 display process.] Email from a long-time USA client on 26 August 1997 “Interesting. When using the new mosaic to do contrast matching with 24 bit data (i.e. photos), the histogram displays were very helpful.” “In the test case I was running, I have five photo strips where four of the strips have a very similar contrast/brightness and one strip was considerably darker that the others. Looking at the histograms, it was obvious that differences between the rasters in the red and blue bands made them unsuitable for contrast matching. However, histograms for the green band were very similar for the four rasters and different for the fifth raster. Excellent results were obtained by using green band from the 24 bit data for the contrast matching.” “This brings up the point. I had to look at each histogram for each raster for each band to decide which one to use. Once the reference raster has been selected, would there be a numerical way of showing the correlation/covariance between the red/green/blue bands of the reference raster and the respective bands in the other rasters in the mosaic? It would seem to me that this would be an easy way to select which band is used for the contrast matching. Or am I just seeing an artifact of the data?” Hand written on a FAX order for TNTlite from an Australian student on 30 August 1997 “Please send ASAP as I need the software to complete a University assignment.” Extracted from a FAX from an international dealer on 30 August 1997 [Referring to the projects of a client using many TNTmips.] “They did quite advanced things using CAD objects. As Arc/Info cannot use CAD (non-topology) objects (always generate nodes where intersected) so MIPS is good for them.” From a letter from an international client dated 5 September 1997 “We regret very much that it took us longer than expected to answer your questions. Nevertheless we are hoping to having answered the questions to your contentment. We would be glad to promote and sell your TNT Products. To our opinion these products are the most sophisticated GIS-products around the world.” “We have been really impressed by the improvements that came along with version 5.7 and the announcements for 5.8. Just to mention SDK for TNTview [actually SML], free TNT-Atlas, datatips etc. This confirmed us in our efforts to become authorized dealers for the TNT Products.” Extracted from email from a German client on 9 September 1997 “I’ve just tried out an enjoyed V5.7, especially the enhancements of SML which I can use within a SML application concerning precision farming. Besides some errors I want to describe some enhancements which might be useful especially for complex SML applications.” [The SML functions requested were added within two weeks.] Email from a German university educator in remote sensing on 10 September 1997 “Dear Sirs: some 12 months ago I’ve received your free demo version of TNTlite [therefore V5.30]. Ever since my students were busy testing it. Meanwhile I was struggling to get hold of some funds in order to purchase the entire package, the full version. Unfortunately I did not succeed so far... Meanwhile there might be an updated version available of TNTlite. If so, I’d be pleased to receive it, if possible.” Extracted from a FAX from a German client on 12 September 1997 “There are not only error messages from [a place], there are some good news too. Last month two journalists who work for the leading gis-journal in german language, visited our offices. The next issue of this journal has its main emphasis on our line of business. One report in this issue dedicates one side to our office and the work with TNT. In relation to this there is--on another side--a short product-info about TNTmips (from [a MicroImages dealer’s name]).” “Concerning to this let me explain, that one element of our success is the choice of the proper GIS-Software, which secures us a great advantage to our competition.” “Enclosed I sent you the report. I hope you can translate it.” “Plane schmieden mit Geo-Informatik. GeoBIT by Matthias Allsch.” [The review articles cited above are:] [Plane schmieden mit Geo-Informatik. by Matthias Alisch. GeoBIT, Das Magazin fur raumbezogene Informationstechnologie, Volume 2, Number 6, September 1997. pp 6-10] [TNTmips - GIS, Desktop Mapping - und Bildverarbeitungssystem. no author. GeoBiT, Volume 2, Number 6, September 1997. p 37] Extracted from a FAX from a Japanese client on 12 September 1997 “I am a user of TNTmips [key number]. My organization in [a name] that is forest consultant. My section make use of some of satellite data and GIS. Recently, we changed application from ERDAS Imagine to TNT MIPS. I do not know how to operation MIPS very well. So, I have a question as follows.” [Continues with a how to question.] Extracted from a FAX from a German client on 12 September 1997 “From a number of former communications you know that I very much appreciate the use and possibilities of TNTmips, and I believe that we use one of the best and most reasonable GIS systems available today. For several years now I had the chance to compare its possibilities and effectively with software like PC-ARCInfo, MapInfo, ArcView, and AutoCAD applications, and all these products cannot cope with TNTmips, at least in our field of work. My experience with your support are very positive. Also, the aspects for planned features in correspondence with the users’ demands are promising. I hope you will go on this way.” “Today, I am pleased to inform you that I have convinced out department of the advantages of TNTmips for use in our consulting projects. Therefore, to cope with the increasing demands for GIS work, we are intending to buy a second license.” “Please, could you e-mail or fax a prince information or pro-forma invoice for another license of TNTmips (WIN/NT), with exactly the same features like the one we have. Please, also list al peripherals included in this license.” [Repeat clients are especially gratifying.] Extracted from a FAX from an international dealer on 19 September 1997 “Thanks for the Pro Forma for [a company]. I have just faxed another PF request for [an organization]. Requests for quotes are literally pouring in now, so I hope to clinch several sales. As one client requesting a quote put it ‘he heard rumors in the [a nation’s] GIS market about the amazing TNTmips system, and he want to see it for himself.’ The stage is set for some big advances into the local market here, thanks to the excellent products the staff there at MicroImages have built up over the years.” Email from a German university educator in geology on 1 October 1997 “I am a teacher for GIS at the [university], Department for Geology and I have hold a course using TNTlite this spring. It was really a success because of the well intuitive and logical structure of TNT, which is an excellent example to show general structure of GIS at all. Now I am preparing the next course and I have difficulties to prepare the exercise stuff because of the TNTlite size limitations. Besides I have a lot of ideas using TNTlite in geology for example in sedimentation, basin analysis and petrology.” “My question now is: it is possible to get one TNTmips professional version (Win-dows NT/Windows 95) for academic purposes (teaching and research) gratis or to a highly reduced price (we have no more money for this year).” “Your advantages are 1) A lot of people visiting my course are getting to know the abilities of TNTmips. 2) Every idea I realize gives a publication mentioning TNTmips as a basic tool. 3) More publicity in Germany for TNTmips vs. for example ArcInfo.” [The general response was--write two qualifying papers at $2000 each on TNTlite and what it can do in geology and education and you pretty well have your TNTmips professional.] Email from a German student on 1 October 1997 “Dear staff of microimages,” “As a student of the land inventory class in the career of forest science I chose a theme of my thesis the creation of a vegetation map of an area of approximately 25 000 ha in the argentine andes region. I was able to make a practical semester in that region during the last seven months. During this time I collected the necessary ground data. I got to know to the TNTlite in class. I would like to make this knowledge and continue to work with TNT. My problem is that my university does not work with the professional TNT and that the satellite image of the type of Landsat TM I brought from Argentina is too big for TNTlite. My question is if your company could pass me the TNTdemo version without limitations for a 30-day period to work for this non commercial purpose on my windows 95 based PC. I am willing to cover costs up to an amount of 100$. In case it is possible and the costs do not exceed the mentioned amount send me please the CD-ROM and the hardware key (?) for installation to the following address: [address followed] I would be thankful for quick reply via e-mail, if I will be able to continue to work with TNT.” From a letter from a Slovakian client dated ~1 October 1997 “I left the [an organization] of Slovak Republic, where I perform as manager of GIS group. From 4 my colleague we established new company named [a name]. We deal with complex geophysical works and spatial data processing. We made for last three-month interesting work. We made digital processing of radiometric maps of Slovakia in Scale 1:200 000 (it is 12 maps of whole area). We construct such type of maps 0 K, U, Th, aggregate radioactivity, Ra in water, Rn in water, U in water and map of measured locality. If you will calculate it is 8 x 12 = 96 type of map’s 1:200 000 and some map’s of 1:500 000 (it is 1 map of whole area of Slovak)--radon risk, doze rate, ratio of content K, U, Th and some other. Final assembling and printing of maps I made in TNTmips software. TNTmips I borrowed from [the organization] of the Slovak Republic. Now I gave back. I hope that till end of year we found money for buying TNTmips because it is the most complex software for spatial data processing. Originally I thought that the whole process made in TNTmips. I had 1 database object with 14500 measured data for the whole Slovak Republic, but at last I drop this intention because some problem I could not effectively solve. One of sample I am sending to you in paper form.” [This letter continues on to discuss procedures used in TNTmips for this project, beginning with Kriging of the 14500 observations. This is followed by a series of questions and suggestions for new features. A colorful sample Radon contamination raster map was enclosed with overlays of drainage, roads, pin maps of special point features, etc. K = Potassium, U = Uranium, Th = Thorium, Ra = Radium, Rn = Radon] Extracted from FAXes from an Australian client discussing an application of TNTmips [On 6 October 1997] “We are currently using TNTmips to process various geophysical data sets and integrate and analyze these with a complex GIS database of geological and topographic data including drill hole samples and well logs. The geophysical data are in a relatively raw form consisting of unleveled flight lines. With TNTmips we are able to do most of the processing that would normally require a dedicated geophysical module. The aim of the project is to map paleo river channels, essentially to produce a topographic map circa 30Ma [30 million years ago] and we need to use all the information we can get. TNTmips is the ideal system for this project and its powerful processing and modeling capabilities and its ability to integrate and analyze the diverse data sets.” Extracted from email from an international dealer on 9 October 1997 “Thank you very much. It’s really nice to get prompt answers to questions and also explanations. I think it is my job to keep sending you problems I find in mips and I hope that will help it be the number 1 GIS in the field I’m using it for.” Extracted from a FAX from a German dealer on 10 October 1997 “We presented TNTlite and TNTmips on a conference in the northern part of Germany. the response was very positive. [A name’s] presentation was placed as second presentation after the opening speech of Prof. Strobel. Gratulations to the getting started booklets! I think, we will translate some.” [Some business paragraphs...] “On this conference I met Prof. Strobel from UNIGIS Salzburg. I know him very well. Last year we gave him for his UNIGIS course about 50 CDs as present. He was asking for 60 CDs for the new course, starting in December. My question is: can we order from you only CDs? He is not interested in the documentation and the booklets. The students use Acrobat for the booklets.” Extracted from a FAX from an international dealer on 10 October 1997 “I really am very grateful that of the dozens of software requests I make, most are implemented within a year. Of course I’m not the only person making the requests, but we all feel we are being heard, that our opinions are valued and most importantly that TNTmips development program is responsive to our needs. This not only makes us feel like part of team, but gives us the confidence to invest a most critical aspect of our business in your product.” Email from an Australian university on 14 October 1997 “We have been using TNTlite V5.7 for teaching students GIS and Remote Sensing for the past couple of years. What we would now like to do is to extend this program to external students (students not on campus) by sending them copies of TNTlite on CD instead of asking them to download copies for themselves. To save on production costs this would be bundled with our teaching materials on a single CD.” “The CD would be free and be made up of a copy of TNTlite download from your web sire and teaching sets. It would be distributed to our students only. It would be labeled as containing TNTlite with reference to MicroImages. We would not modify TNTlite or its logos in anyway and would provide information on MicroImages web site and contact address.” Extracted from email from a French client on 21 October 1997 “Just a little line to tell you that I’m very happy with the version 5.7. It better and better!!” “I’ve done my studies in Paris, and I had a Professor of the University: [a name] who is a specialist in GIS. (Some French people said he is mad ...) Nobody knows him in France, but he had done many international conferences. DO you know him? There is many common ideas in what he said and TNT.” [Is “mad” what you might hear when you try to describe the range of capabilities in TNTmips?] Email from a German client on 22 October 1997 “I worked with the new designed backpropagation algorithm and I can tell you, that it works well. Thank you very much! The results of this classification process are very good and the process running time (Maximum iterations 100000, 12 channels, 1000x1000 pixel) is reduced from 2 days to 35 seconds!!!” [This classifier was added to V5.80, but this client had requested it and thus downloaded and tested it early. The speed increase reported is approximately 5000 to 1.]
Extracted from email from a Romanian university client [V4.90 was shipped in January of 1995, and all the following comments are relative to the use of that version. This client is going to be surprised with how many changes there have been in three years, since they subsequently have ordered V5.80. Since they are already using TNTlite, they do have experience with some aspects of the recent TNTmips functionality.] Email on 26 October 1997 “As you know, we are still with TNTmips V4.9 (D40+P10+X3), as we were not able to find the necessary funding for upgrading.” “This year we did some work under contract with a company [a name] in our city. Amongst others, the work involved the use of TNTmips for some tasks that this company was not able to perform with the combination of Microstation, MapInfo, PCI EASI/PACE and assorted utilities (R2V etc.) (!)” “This contract brought us some funding, and we reserved some of it for a TNTmips upgrade to V5.7.” [MicroImages then requested information on what problems were encountered in using these other packages by the other company.] Email on 3 November 1997 “Basically they [the company] wanted some orthoimages produced from RADARSAT imagery. They asked us how they can do it. As you may remember, we asked some long time ago about a radar ortho process in MIPS. As it was not available, we declined competence and we let [the company] find a way (by the way, if MIPS had at that moment a radar ortho process, you would have got a MIPS sale to [the company]; whilst we are not a MicroImages representative, we are not missing the opportunity to recommend MIPS to anyone that could make good use of it). They explored the market and found that EASI/PACE claims to have the required process. They finally ended up with a lot of software packages: R2V, Microstation, EASI/PAC and MapInfo. They still couldn’t get decent operation for producing the required DEM. They tried capturing the contour lines both by scanning-mosaicking-raster2vector (R2V) (mosaicking made us laugh--it took days whereas MIPS was taking minutes on the same data) and with digitizer (Microstation). Both ways, they couldn’t get accurate results nor good import of data into EASI/PACE. They found out that Microstation won’t export attached numeric attributes of vectors but in the range 0-255. They had to find ugly workarounds to get the vectors into EASI/PACE. Just to find out that the interpolation process, required for producing the DEM, is bad. The only algorithm that really works is the linear interpolation, which gives bad results.” “They also moved the vectors via MapInfo. What they found was that they get geometric distortion of the vectors when moving them between EASI/PACE and MapInfo.” “So finally they asked us to prepare the DEM for them with MIPS.” [Regarding TNTlite, and they are using V5.70] “This was a great idea. We are actively using it for the GIS and Remote Sensing labs. We have one student that uses her own laptop, on which we installed TNTmips lite, so she can work at home too. No mess with ‘student license’ whatsoever. We are also lending our TNTlite CD to anyone that is interested.” “It is currently impossible to avoid moving the key [they have one license] between our computers. Each has a different set of peripherals, etc. We hope to solve this soon by having a Linux server placed in a secure place, dedicated to operating TNT professional. We prefer to have TNTlite installed on all machines for teaching--this will use local machine’s resources (processor/memory) instead of the server’s one as in remote X-windows operation.” Email from a Mexican university on 4 November 1997 “As a former research assistant at [a name] University of Technology, Germany, I have just been hired by the University of [a name], Faculty of Earth Sciences, Mexico, to transfer GIS knowledge to the faculty and implement a GIS environment tailor to the requirements of groundwater mapping. Since a Mexican colleague introduced me to the TNTlite version of the MicroImages GIS, we are considering to use MicroImages software for this project. I have to admit that the project yet has to be launched and that purchasing your products will depend on its funding.” “Meanwhile I would like to use the time until a decision on our project request is received to evaluate your software and carry out a feasibility study of a limited project area. Additionally, for its intuitive use the MicroImages GIS appears to me to be much more suitable for student’s courses than the difficult-to-learn ESRI software that I formerly dealt with.” [This is an example of the way TNTlite was designed to work.] Email from a Portuguese university client on 7 November 1997 “I do not need any specific information about TNT-MIPS, which I’ve been using for 4 or 5 years now, and which I like very much.” “This is just to let you know that I was very pleased to hear that with V5.80 you’ll start introducing a hyperspectral image analysis module. I think this is a great addition to MIPS. I was also glad to hear about the increased interaction between scatterplots and images, and for evaluating classification accuracy.” Extracted from email from an international dealer on 10 November 1997 “When to a sugar cane convention yesterday and made a presentation about mips for more than 50 companies. People were really impressed. I hope [the dealer’s company] will start to give more return to MicroImages.” Extracted from a FAX from an international dealer on 11 November 1997 “I talked to Dr. [a name] at the Dept. of Geomatics at [a national university] yesterday and he indicated that they now had TNTlite loaded onto 40 PCs in this department. He also said that TNTlite would be used exclusively next year for their teaching. I told him to start to communicate with you re tech problems as this type of installation must get some sort of priority fixes from you. This comes as a bit of a shock but is part result of training I did with [a company] in [a town] in June where one of the participants was a student of Dr. [a name]. They didn’t realize that there was a license with [another party at the university]. Anyway this is a good result and one of the main players in my opinion.” [The teacher involved has never had direct contact with MicroImages or the dealer in question. He was introduced to TNTlite and thus TNTmips via a student. This is certainly an example of the way TNTlite was designed to work.] Extracted from email from a USA client on 17 November 1997 “Mac Chatter” “I’m gonna start scanning the newsgroups and sites for information to see where Rhapsody is going.” “I am hoping to be in graduate school in the Fall with a beastly Mac and mips so I can export to my suite of Adobe products for some really sharp publishing. It seems that if you want to do map making in combination with high end publishing on Mac, Mips is your only option.” “Go Mac, Go Mips, Go Rhapsody.” “PS. Let me know how Mips does on a G3!!!!” “PSS. I’m totally drooling on the G3 macs. I’ve got no dough for that kind of thing but man would it be nice. Macworld says they sold $500,000 worth already on their online store and they no even shipping yet.” FAX from an Australian university on 18 November 1997 “To summarize, this University is planning to use TNTlite as the main teaching software for our external (distance, correspondence, or equivalent USA terminology) GIS teaching program within Australia and internationally. In order to simplify the process and provide a single package (printed notes plus magnetic media) we intend to produce a purpose built CD with your TNTlite software plus our own data sets. We are not too worried if the students are not using the most current release of your program as the purpose is to train the student in generic GIS skills rather than a particular software. We predict an enrollment of 100 + in 1998. We will not make changes to your software, all we require is to reproduce it as is, complete with all logos and trademarks intact.” “On reading (and rereading) your fax, you do not formally give us permission to reproduce your TNTlite software; while there is no actual objection there is no clear wording: go ahead! Perhaps you could clarify your position.” “On receiving formal permission we will produce a master CD and send you a copy for your file.” Extracted from email from a USA client on 18 November 1997 “Though it is not your arena we have developed our own demo CD atlas as a promo for clients [for their products]. Nothing on the order of Maryland. And ours was somewhat buggy due to the cabbage patch method we had to employ to piece it together. In the end we had to install atlas lite on their machine from mips CD and open the data set. We hope to produce them for field use for our [environmental] clients using their data sets. Out boss showed them around over the last two weeks. They were a big hit and the companies want them. This market means that we will produce runs of about three CDs [3 different atlases] all with complexity just short of the Maryland CD for each client. Yeah, it’ll be an adventure. To make a short story long here are two things:” “1. Is there a way that I can give some input on the evolution of Atlas and the construction process/software?” “2. We REALLY need to get that construction process hammered out cause it was a pain making that demo and it needn’t be that hard. Whose god do I pray to get Atlas made a priority?” “Getting those CDs out to companies with deep pockets with MicroImages appearing prominently would be a good thing, yes?” Extracted from email from a USA client on 19 November 1997 “The startup.atl works!! Thanks for all of your help. We are now going to test TNTatlas with a few of our users and go from there! Thanks again.” [This is from a county government using the TNT products.] Extracted from email from an international dealer on 19 November 1997 “We’ve actually been developing a precision farming application for crop consultants based on TNTmips. Another long time TNTmips user has been contracted for this job and I certainly hope that the money we throw into this development will pay back through a number of sales in this sector in 1998. I’ll send you more details as soon as we have some information to be released.” Extracted from email from a USA client on 28 November 1997 “For the record, last week I installed a 5.7 version of TNTlite and obtained the latest impexp.exe available as of 20 November. The location is the National Weather Service [a New York address followed]. the operator will be [a name]. He will be using it to view snow accumulation images generated by the NEXRAD radar there. That will use the NEXRAD import routine that was prepared especially for my format. I gave him a demo image with a georeference and colormap that he can copy to any of his images. I also prepared overlays of water bodies, state lines, and major highways as a vector set. I prepared his list of a hundred volunteer observers as a pin map. He can overlay the observer sites as tiny squares on top of a radar snow image and interrogate the Raw Data of the snow image to see how much fell. (I told him how to convert from mm*100 in the raw image to inches*100 which he is more used to.) I also prepared for him a DEM for the same region so that he can spot the high ground areas. All images are 461 x 461 pixels at 1 km resolution, an ideal situation for TNTlite. We’ll see how much he uses the system this winter. Albany is the only place this winter where my software is being tested in real time. So far they are thrilled with its accuracy.” Email from a USA client on 3 December 1997 “Thanks to Greg for his support. My lan files are finally usable in MIPS. Switching the color bands to the opposite of what they were originally worked perfectly. I’ve always had good support from you folks whenever I needed it. Keep up the good work.” Extracted from email from a USA client on 3 December 1997 [From a professor at a USA university who is having to defend why he is a long time user of TNTmips and now TNTlite in his classroom against those in other departments at his university who are pushing ESRI products.] “If, for some reason--and I don’t see any sign of this happening yet--, [my university] should go to an ESRI program, I would not stay at [my university].” Email from a USA client on 10 December 1997 “My friend [a name] and I debate often the relative merits of Arc/Info and TNTmips. We are both ‘gurus’ of our favorite software and both possess a personality trait which we call ‘intellectually intense’, and others call ‘annoying’.” “What follows is my thoughts on Arc’s new feature class called a ‘region’. It is obvious from reading ESRI’s documentation on this subject that, by their own admission, regions were created as a fix to a fundamental conceptual flaw in the way they’ve implemented information (spatial and aspatial) storage.” “ [A name, I] Just did a little reading about regions. The basic problem leading to the creation of this feature class is as follows:” “Consider two thematic coverages whose polygons overlap. A classic example would be an anthropogenic feature and a natural features, such as parcels and watersheds.” “There are two ways to handle the fact that in a spatial analysis involving these two layers polygons will intersect and so will their respective records containing aspatial attributes.” “1. Keep the coverages in separate layers, Intersect as needed. Disadvantage is the merge, build, and clean, etc, that must be done everytime a spatial analysis is performed.” “2. Intersect the two coverages. Disadvantage is that aspatial data must be repeated in the database. For example, if a polygon in coverage A with attribute apple intersects a polygon in coverage B with attribute orange, you must store three polygons and repeat the apple and orange attributes for the common region polygon, and store one blank field for each of the two exclusive polygons.” “A region feature stores polygonal intersections efficiently.” “The root of this problem, as evidenced by the ESRI info on this subject, is the fact that the core data model can’t handle multiple records per polygon, nor unattached blank records.” “I think the necessity to implement this new feature type in Arc/Info is indicative of an advantage of TNT. TNT uses the concept of linked lists for all of their data, spatial or aspatial. The advantages are borne out by understanding of the concepts from CS 364 (or whatever that damn class was I had to take). Vectors are stored and searched very efficiently. Information for a polygon which does not exist need not be stored. One to many and many to one relationships are stored efficiently.” “I guess I’m not really comfortable with the way ESRI handles their GIS. It seems that this is yet another ‘patch’ to try and fix fundamental problems with the semantics of their vision of a spatial information system. To wit, aspatial and spatial data stored in separate subdirectories impeded sharing of data between systems. Fix was an E00 format. Inability to have multiple or no records attached to features. Fix was creation of a new feature class.” “With the creation of SDE Arc is more inline with the linked list concept. A concept TNT adopted from the start.” “Happily butting heads in our continuing debate.” Extracted from email from a USA client on 10 December 1997 [This client has downloaded and is using the latest V5.80 beta from microim-ages.com.] “Thanks for the reply. And let me take this opportunity to commend the team on the implementation of the new display interface. At first I didn’t care for it much; liked the ‘mechanical’ feel of the old disp2d. But this weekend I was swayed when I tried using the map layout version of the new display tools.” [Response from software support] “It puts you off a little at first because is so different, but, as you mention below, having tables and that available tight there is flat our handy.” [Some suggestions for modification followed.] Extracted from a FAX from an international dealer on 13 December 1997 “Finally, I’d like to thank you again for this great software environment and the way of putting it into practice. In spite of the small market in [a nation], markets that are controlled by the school and clan of survey engineers with Arc/Info and MapInfo, whose skill and demand is enough to create maps but not GIS, I have great confidence to you that I have the energy to believe that the markets will open to TNTmips.” An extraction from email provided by a USA client on 16 December 1997 [From a student who is not using TNTmips yet] “Dave (someone, undergrad) told me you’re the MIPS expert and that MIPS may be just the thing I need for my dissertation work in Madagascar. I’d like your opinion.” “Here’s what I’ll be doing: rectifying and mergin many aerial photos to make a mosaic for 1949 and 1966 (probably using [a name’s] Soft Copy); Tracing forest borders (and other features) on these images and on at least two Landsat TM images (maybe SPOT instead); Using those polygons to identify areas of change; On the latest TM image, using a spectral clustering approach (before and mainly after ground truthing) to identify several vegetation classes (forest types, brush, grassland, fields); Mapping the distribution of two soil types in the field; Forecasting future deforestation patterns and their differential impacts on forest types; And mapping setlement locations, territories, and named geographical areas.” “Can MIPS do all that (except for the Soft Copy part)?” “Would I be better off with some other package or combination (like Imaging & Arc/Info)?” “Is the full name The Next Thing, or The Latest Thing?” “Is there a web site with more info on MIPS?” “I’d appreciate any insights you may have. This is going in a grant proposal due by the 23rd.” [Response from an experienced student user of TNTmips at the same university] “I’ll accept the title gladly (i.e. TNTMIPS expert, that is). Thanks for the opportunity to comment.” “Your dissertation work sounds very aggressive, but very comendible. By the way, did you meet [a name] while she was here? [She] did field work in Madagascar on some similar research (especially the soils mapping) before she came to school here. She is now in Uganda, I think.” “Anyway, since you’ve asked for it, here is my view of TNTMIPS as it relates to your project.” “I don’t mean to devalue it in any way, but let’s face it. Everything you are trying to do is what conservationists everywhere are up against. Namely, map and monitor many environmental and social variables over a large area using disparate sets of spatial data to support informed decisions with a choice of ‘waht if’ scenarios in hopes of maintaining a sustainable ecosystem (Phew!).” “TNTMIPS ‘can do all that’ (it is a tool in your hands at least) AND the softcopy photogrammetry as well. In addition, it has ‘localization’ features so you maps and the TNT interface can be setup in the language of choice (including two byte languages like Chinese), ie whatever language is used in Madagasgar.” “I could go into detail but it trys to (and comes damn close) to doing EVERYTHING, on any platform (PC, Mac, workstation), with the same interface and functionality, with a data format which needs NO EXPORT (e.g. Arc E00 files) to go between platforms. It works equally well with vector, raster, CAD, TIN, and database information. It does coordinate transformations ON THE FLY, so, you CAN, but don’t HAVE TO, reproject all your data into the same coordintate system just to work with it.” “You don’t pay for modules, you get the whole enchilada for about $5,000 (PC platform). This includes four quarterly updates (as well as free access to software patches which are available via anonymous ftp and updated every Tuesday and Thursday; they are constantly adding new featuers and functionality as well).” “Sounds expensive, but try adding up the following just to come close to TNT: buy Arc/Info, Arc/View, Spatial Analyst, ERDAS Imagine, a surface modeling program, a softcopy program, a COGO program, etc.” “Now factor in all the time you KNOW you are going to spend writing AMLs and EMLs and Avenue programs, etc. just to get your analyses done (and I KNOW you know what I am talking about).” “Yes, I know ERDAS and I know Arc/View, so my resume looks ‘complete’. But I avoid these packages for my own research because they don’t support my vision or need for integrated spatial data creation, management, analysis, and display. Using the two together is just to kludgy for my tastes. OK, so I’m a ‘whimp’, but I sleep better at night!” “TNTMIPS is what I can only term a ‘hybrid’ GIS.” “OK, so ‘if this package is so fantastic, why haven’t I ever heard of it before and who uses it?’ Well, I’ve been trying to figure that out too. They are a small company and let’s face it, ESRI and ERDAS (and especially Intergraph) are the ‘big boys’. But I say, bigger is NOT better. This company has the vision to impleement NOW (1984 - present) what the other companys are talking about getting into 10 years from now. See December GIS World. Dangermond [President of ESRI] says himself that in the next 10 years ‘the traditional bottlenecks of the data and application customization will be largely resolved because ... specific purpose applications largely will remove the need for customization’. TNTMIPS has already programmed a lot of the ‘routine’ and ‘not-so-routine’ analyses we geomaticists need.” “I’m jsut not willing to wait. I’ve got GIS ideas to tinker with now! Here are some of the heavy hitters who do use TNT as their GIS of choice: The Maryland Department of Natural Resources. The Bureau of Reclamation of the Denver Federal Center. The Geological Society of Japan.” “Seems like, from TNT newsletters, that a good number of their clients are foreign.” “OK, James, enough chatter from me. Please investigate the following web site: http://www.microimages.com I especially encourage you to go straight to the documentation, which is online. That is the best way to see what the functionality is as well as screen captures, which are imbedded in the documentation.” “If you’d like, I could give you a dog and pony show before I leave this Sunday for a well deserved break! Cheers.” “PS The TNT in TNTmips doesn’t really stand for anything per se. Some people call it ‘The New Thing’, Map and Image Processing System. This company doesn’t fit the norm in any respect. That either encourages people or frightens them away. You can tell how I feel as a researcher!” Email from an international dealer on 23 December 1997 “Keep doing the great work and giving the best support I’ve ever saw. I hope 98 will be a Mips year, selling many systems and showing Erdsas and ESRI what a GIS really is. Congratulations for all improvements in the software and for having the best GIS system in the world.” Email from a Greek client on 23 December 1997 “Tntmips has proved very efficient for our project work!” [This was the whole message.] Extracted from a FAX from an international dealer on 23 December 1997 “The course ran for [a group] was an intensive two weeks (12 days) course for 6 persons, focusing on TNTmips GIS capabilities. I used the Dec 4 Update which incorporates many of the new features planned for V5.80. During the course we really delved into TNTmips’s processes and the version I had behaved well - happy to say no serious crashes or bugs. Many in this course had used Arcview, ArcInfo, PC ArcInfo, Erdas and Ermaper before. Their comments on TNTmips were illuminating.” “‘I wish I’d had this when I was doing my Msc’ - referring to the region tools and comparing with ArcInfo.” “‘This is great - having everything we need in one interface. I’m so tied of having to go from one package to another, in and out, getting something done. Now its all there in front of you’ - comment during a tea break after doing Vector to Raster and Raster to Vector processing.” “All in all this group was very impressed with your product and are extremely happy with their investment [3 units]. I was impressed with what they had already accomplised in the two months between their receiving the product and my getting up there to train them. Apparently so are their clients, who are keen to get a look at TNTmips themsleves.” “From our side, many thanks to you and your staff for your support, advice and continued excellent service this past year. 1997 has seen TNTmips products reach a very pleasing level of refinement and both clients and non-cleints are noticing this and ‘waking up’ to your product’s potential. It’s a pleasure and a great honour to be able to represent such a fine range of products, and we strive to provide our clients with the same service and support that MicroImages are becoming so well known for. As [someone at this training] put it ‘the one thing we really appreciate about [this dealer] and MicroImages is the response we get to our queries. Even if the answer is “sorry we can’t fix that now but we’ll work on it”, it’s better than receiving no response at all, which has been our experience with others in this business’.”
©MicroImages, Inc. 2013 Published in the United States of America11th Floor - Sharp Tower, 206 South 13th Street, Lincoln NE 68508-2010 USA Business & Sales: (402)477-9554 Support: (402)477-9562 Fax: (402)477-9559 Business info@microimages.com Support support@microimages.com Web webmaster@microimages.com |