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Client Testimonials


Here are some of the positive comments MicroImages has received during recent release cycles. Our clients ask us for new features and tell us when they find problems.

They also let us know when we get it right.

Their comments come by phone, fax, and email. We make no effort to save their oral comments, but some of those that come by fax and email are provided here exactly as written except for the [edit] alterations in [brackets] to keep them anonymous. Please note that these comments are not edited for spelling, grammar, punctuation, etc.

Recent Comments

13 January 2010 - email from Chile on 28 May 2009
TNT freak

I successfully upgraded TNTmips Free to Basic. Thank you very much for your help. I continue to be a TNT freak.


13 January 2010 - email from Canada on 3 November 2009
So Reliably

I've been a long time user of MI/X...use it all the time, and for so long and so reliably, I forget it is even there. Thnx.


6 January 2010 - email from South Africa on 5 November 2009
Fantastic Value

In my modest opinion, TNTmips offers fantastic value for money and it's a welcome alternative to the ESRI-dominated world out there. ... Thank you for your follow-up and I'd also like to take the opportunity to congratulate you on very good after-sales service and a great product that you're offering!


22 December 2009 - email from South Africa on 18 February 2009
Brilliant

I would like to explore the raster imagery as TNTmips is brilliant when it comes to rasters as compared to other softwares.


17 December 2009 - email from Colorado on 16 February 2009
I love it!!

I love it!!


14 December 2009 - email from Sweden on 21 October 2009
Tool is Wonderful

... I have tried it following your tutorial and full scale work - 3 hours long operations. The tool is wonderful - tell people that!

[refers to surface modeling and the associated tutorial]


7 December 2009 - fax from Australia on 27 September 2009
Serious LIDAR Tool

... As indicated in my brief report of Sept 11, the LAS support, profile tool and classification tool are all very functional and establish TNTmips as a serious professional LiDAR processing platform. ...


2 December 2009 - email from Brazil on 6 October 2009
Quite Excited

I'm quite excited about the new TNTmips [DV2010] process "Publish Web Tilesets" and would like to know a little bit more about it and would like to ask you some questions to make the right strategic decision, how the geodata should be published.

[Publish Web Tileset has been renamed Publish Geomashup and is a new process being gradually perfected for the next TNTmips 2010. This user comment came in before any written technical documents were released for this process.]


23 November 2009 - email from Australia on 22 July 2009
Sequential Scripts in Job Manager

Processing capacity is not a problem, particulary if we can do the final editing/classification in TNTmips. We have strung half a dozen processes [i.e., SML scripts] into a single SML script. The script compresses more than an hour's work into 5 minutes operator time, including QA [Quality Assurance]. This is a good example of how we use TNTmips' to get a competive edge in ...


19 November 2009 - FAX from Australia on 27 September 2009
Winning Projects

It is very unlikely we could have won this project if we were not able to use TNTmips to produce the vegetation variables and batch processing.

[Project refers to a very large LIDAR project and batch processing refers to running custom geospatial analysis scripts (SML scripts) using TNTmips' new Job Processing capabilities.]


12 November 2009 - email from New Zealand October 2009
Very Powerful

... TNTmips remains very powerful across the board and doesn't suffer from 'Jack of all trades' syndrome of not meeting expectations in any single part.


9 November 2009 - email from Russia 21 September 2009
High Quality Support

... Thanks MicroImages very much for improving new versions and high-quality support.


4 November 2009 - email from New Zealand 30 January 2009
Fleet Management using Macs

In this instance we would be running 3 Mac Pro Servers, one allocated to database (store/retrieve/process) and communictions (data telemetry), one allocated to GIS (TNTmips and custom [SML] tools) and one allocated to the ERP [Enterprise Resource Planning] and application server. At this stage we wouold be using a 4th server, being a windows box, to run the web-server/TNTserver. That would re-use a current high-end unit ... We've based the three servers on our internal testing to balance the process load most effectively. However, our testing has been on older machines and we do expect we'd use the new 8 core units in a delivered system now they are available to us. Database and application benchmarks from Apple indicate a large jump in performance so we are looking forward to seeing how lighting fast it turns our to be. We've applied for the [Apple] developer program too so that will be good. We're gradually replacing our in-house gear with Mac products, my new laptop is due in a couple of months and it will be the first time I've operated a Mac full-time since the mid-90s so that will be good. [A company] who are [also] operating TNTmips have gone completely Mac lately and it does seem there are more conversions around these days. I'm interested to see how their sales track over the next couple of years as I'm sure their market share has grown considerably in the last few years.

[This is one of a series of system already implemented to manage large fleet of vehicles visiting individual homes and other applications invoving the management of spatially distributed assets and products. What is new is the heavy use of Mac computers in this latest installation as previous installations were all Windows-based. The vehicle hardware (GPS, commications, ...) uses NavMan or Garmin equipment. The system uses TNTmips, TNTserver, MySQL, and several other business management application software subsystems. These are integrated with existing business management subsytems to provide a total spatially oreiented ERP (Enterprise Resource Planning] system. A suite of TNT SML (geospatial management langauge) scripts are essentually to the spatial integration of all these new and exsiting business subsytems.]


30 October 2009 - TNTtalk on 29 July 2009
Work Seamlessly with Other Software

With the data is another SML [script] and documentation for generating DEM, Canopy Surface and Foliage Density in Arc ASCII format from a set of LAS tiles. The script [link is provided] not only demonstrates using LIDAR with SML but also how we use SML scripting to automate complex workflows into a single operation. This workflow includes non-native formats - Arc ASCII (output) and AutoCAD dwg (input for masking). We find the ability to work seamlessly with other software is a major benefit of TNTmips.


27 October 2009 - email from Germany on 7 August 2009
Great Performance

... Just a note on the great performance of TNTmips in development of RS/GIS applications. We are presently involved in a project financed by the European Space Agency on monitoring of morphological changes of the Bangladesh coastline in 2000-2009. We opted to use the orthorectified Landsat imagery as provided by GLCF and USGS. As the study included the download and processing of >140 Landsat scenes, we decided to create scripts for as many processing steps as possible. Thanks to the extensive functionality of SML plus the support of the tech@microimages.com team we managed to accomplish everything up to now. Some examples:

-automatic detection of threshold water to land to generate land-water masks

-automatic bridging of gaps in the land-water masks introduced by the Landsat SLC failure in scenes acquired after 2003-05-31

-combining land-water masks to time series raster and analysis of the effect of filtering methods by means of complex data tips

-analysis of morphological processes through plotting of slope and intersect of linear regression of the binary sequences of time series as x/y pinmaps (converted vector points), label optimization and colored through cartoscript (labels are to be read from left, each digit indicating the status of a pixel in one year 2000-2009

-automatic clearing of hinterland inundations and small streams that are insignificant for the coastline monitoring and affect the area statistics


21 October 2009 - email from South Africa on January 2009
Central Tool in our Armory

... As far as our geological team has been involved, you will be pleased to learn that TNTmips has, yet again, been the central tool in our armory that has allowed us to collate, clean and integrate the enormous variety of geological data needed for interpretation and we have done so to an exceptionally high level (i.e. continent down to mine scale). From this, analytical processes could then be applied in order that scientifically -based decisions could be taken to produce the best possible outcomes. [a name] was instrumental in creating a TNT toolkit for the semi-automated regolith mapping using Aster, which also used reprocessed SRTM data - he further took the latter to a new level to assist in structural analysis at both regional and project scales. We worked hard at producing a MySQL backend database for field structural measurement, geological observations (field, trench and drillholes) which was real neat - the next step would have been the dynamic linking of this into TNT's views, with the ultimate goal of doing this via the TNTserver - the necessary here being where one has a central repository of data from which users with different needs / software systems, could then tap a single source. Soil geochem and other geological field mapping data would have followed suite. The use of TNTatlas as a viewing tool for management who are not "geospatial experts", has again proven to be an absolute winner. Even from this simple tool, the ability for them to overlay data into/onto Google Earth is superb - it is also a fantastic way in a present action to take the TNT data from the view window and then be able to drape it over Google Earth where one can fly around in 3D and see a more regional perspective ... love it.


15 October 2009 - email from Australia on 24 July 2009
Great New Release

This is a great new release [refers to TNTmips 2009]. I love the job processing functions and find these extremely useful and think it was inspired to have email alert system for where job fail. Many times in the past I have set my computer to process over the weekend only to arrrive in on Monday morning to find that 20+ hours of processing had fallen over, which had I known on Saturday I could have fixed before Monday. I guess this has come out of your processing of large datasets.

[Many institutions prevent the use of RemoteView or other similar products to access their computers from home or private portable computers to run or monitor TNTmips processes. However, tracking jobs by email as noted above is usually permitted in such situations. Job Processing in TNTmips 2009 has also just been modified so that if a specific job/process crashes a seperate monitor thread that is always running detects this, notes this in your log, skips that job, and restarts job processing on the next job in the queue. All this means that even larger jobs can be accomplished by running them in pieces to the final form (i.e., cell size, CRS, compression, ...) and then mosaicking or merging these results into the final composite size - see new Create Tileset, Mosaic and Merge tileset features in TNTmips DC2010.]


8 October 2009 - email from South Africa on 1 September 2009
Recommended for Census Boroughs

We do work for some of the African countries north of South Africa, and are recommending to our clients that they use TNTmips. Especially statistical and census borough's ...


6 October 2009 - email from Australia on 17 April 2009
Great Product

Glad to hear MI is going strong. Keep it up, it's a great product.                                           


30 September 2009 - email from Australia on 15 April 2009
Good Relationship with Clients

However, [a name] introduced me to TNTmips a couple of years ago and I liked the 64 bit capability of TNTmips (I use a MacPro dual quad), the responsiveness of your company to bugs and what appears to me to be a very good relationship with your clients. These are lacking at ITT who have not responded posititvely to any of my suggestions and bug reports in 10 years!! However, I still use ENVI/IDL because I am used to it. (it also now runs in 64 bit mode). What I also liked about TNTmips is your watershed models, for example, I have created drainage basins over the whole of Australia (using SRTM-DEM data) and attached the averaged geochemical concentrations from my very large (millions of samples) drainage geochemical databases.


25 September 2009 - email from Brazil on 30 May 2009
Very Useful Technical Guides

Your technical guides for spatial data publishing are really very useful and will help me a lot to set up my website for publishing spatial data created by TNTmips and published by Google.


21 September 2009 - email from Turkey on 20 February 2009
Job Processing is Handy

I have installed last release of TNT on my computer and started to use job processing a lot and becoming more handy for me.


18 September 2009 - email from Germany on 23 April 2009
Quite Astonished

We have held two days training in November 2008. Mr. [a name] has been quite astonished about what TNTmips can do for him. He is very skilled and used to use ArcGIS before.


15 September 2009 - email from New Zealand on 30 January 2009
Semi-Real Time Data Monitoring

Also as a note on [an organization's name]. Their planned usage is mostly monitoring environmental test data from recorders around various locations and mapping and charting results so TNTmips easily fills their needs off the shelf. We have been demonstrating semi-real time data monitoring and rendering to stop frame movies and some other smart functions they can do with TNTmips, primarily as a demo of how much the software exceeds the high cost benefit more than just features as their sights ...


9 September 2009 - from TNTtalk Google Group on 24 July 2009
Very, Very Practical

That is a very very practical and helpful workaround which absolutely fits to the local conditions! Thanks a lot.

[MicroImages support is often able to provide advice on how to get the job done or done better]


31 August 2009 - email from Peru on 30 January 2009
Increases Processing Capacity Enormously

We have also been making good use of the new Job Manager [in TNTmips 2009] for large LIDAR projects (some LIDAR projects use more than 20Tb). We adapt these SML scripts to run in the Job Manager and we also queue [TNTmips] processes such as resampling and mosaicing. Queuing jobs to run after-hours on multiple machines with multiple CPU cores increases our processing capacity enormously. The Job Manager interface is extremely flexible, easy to use and provides detailed information and controls to coordinate and monitor large and complex data processing jobs. Congratulations to MicroImages for this excellent new feature.


3 September 2009 - from TNTtalk Google Group on 24 July 2009
Broad and Unique System

I'm very interesting in LIDAR application also from education point of view. It is very well that MicroImages is implementing the tools useful for the LIDAR data processing. This fact will reinforce the opinion on TNTmips undoubtedly as the broad and unique system for processing the geospatial information The collection of scripts made available by the Terranean company is a good start point to discussion about development of tools for processing point data. ...


31 August 2009 - from TNTtalk Google Group on 29 July 2009
Increases Processing Capacity Enormously

We have also been making good use of the new Job Manager [in TNTmips 2009] for large LIDAR projects (some LIDAR projects use more than 20Tb). We adapt these SML scripts to run in the Job Manager and we also queue [TNTmips] processes such as resampling and mosaicing. Queuing jobs to run after-hours on multiple machines with multiple CPU cores increases our processing capacity enormously. The Job Manager interface is extremely flexible, easy to use and provides detailed information and controls to coordinate and monitor large and complex data processing jobs. Congratulations to MicroImages for this excellent new feature.


27 August 2009 - email from Brazil on 30 May 2009
Very Useful Technical Guides

Your technical guides for spatial data publishing are really very useful and will help me a lot to set up my website for publishing spatial data created by TNTmips and published by Google.


24 August 2009 - email from Peru on 21 January 2009
Working in Thin Air

Since Monday last week I am in Peru, high up in the mountains. Also here I am working with TNTmips 2008:74 (Windows 32-bit) Issue date: 17 Dec 2008.


17 August 2009 - email from Australia on 22 July 2009
More Efficient ESRI Projects

In our propoals for GIS data processing and cartography, we generally emphasize our ArcInfo licenses and then do the work in TNTmips.
[from seven typical processing steps all done in a TNTmips]
step 5. Trim all raster to an an Area of interest polygon in dwg format.
step 6. Export all rasters to Arc ascii grid format (deliverables).
step 7. Re-import the rasters from Arc ascii to rvc for final QA.


20 August 2009 - email from Australia on 22 July 2009
Ten Fold Incease in Productivity

Thanks and congratulations for the Job Manager, this is an excellent feature and I don't know how we managed without it. We get huge efficiencies using the Job Manager for CPU intensive projects, queuing jobs to run after-hours on multiple machines with multiple CPU cores. It has increased our capacity at least ten fold for some types of work. The interface is extremely flexible and easy to use and provides the detailed information and controls needed to coordinate and monitor large and complex data processing jobs.


17 August 2009 - email from Australia on 22 July 2009
More Efficient ESRI Projects

In our propoals for GIS data processing and cartography, we generally emphasize our ArcInfo licenses and then do the work in TNTmips.
[from seven typical processing steps all done in a TNTmips]
step 5. Trim all raster to an an Area of interest polygon in dwg format.
step 6. Export all rasters to Arc ascii grid format (deliverables).
step 7. Re-import the rasters from Arc ascii to rvc for final QA.


13 August 2009 - email from Australia on 22 July 2009
Sequential Scripts in Job Manager

Processing capacity is not a problem, particulary if we can do the final editing / classification in TNTmips. We have strung half a dozen processes [i.e., SML scripts] into a single SML script. The script compresses more than an hour's work into 5 minutes operator time, including QA [Quality Assurance]. This is a good example of how we use TNTmips' to get a competive edge in ...


6 August 2009 - email from an International Reseller on 10 July 2009
Integrated Surface Modeling

Surface Modeling is one of features that are lacking in other many GIS packages.                     


3 August 2009 - fax from New Zealand on 21 May 2009
Performing Flawlessly

We've done a lot of testing of job processing for our plans and in using TNTmips as the engine of our systems, it allows us to automate more and do smarter things with minimal user input. That of course means that it opens up high end spatial analysis to very part-time users. In other words we can allow a manager with minimal spatial knowledge or exposure create a map of an entire fleet's paid and unpaid travel for any given time period with a single click from a web or desktop application.


31 July 2009 - fax from New Zealand on 21 May 2009
Very Positive

Overall I think the MicroImages site is looking really good, and we have certainly been taking a few hints from it. The feedback we have had from our MI clients is also very positive - especially around the ease of navigation to relevant documents.


29 July 2009 - from Australia on 22 July 2009
Huge Efficiencies with Job Manager

Thanks and congratulations for the Job Manager, this is an excellent feature and I don't know how we managed without it. We get huge efficiencies using the Job Manager for CPU intensive projects, queuing jobs to run after-hours on multiple machines with multiple CPU cores. It has increased our capacity at least ten fold for some types of work. The interface is extremely flexible and easy to use and provides the detailed information and controls needed to coordinate and monitor large and complex data processing jobs.


24 July 2009 - email from Sweden on 13 July 2009
Geocataloging - Archaeology

I am in an archaeological related project. The aim is to describe the change of a society between 4000 BC and AD 1100. The project contains databases (.bdf+fm7), photo-images (.jpg), literature (.pdf), maps (shape->.rvc). The project contains about 300,000 files and about 400 Gbytes filestore.

[This geodatabase is being assembled for use in TNTmips using the geocataloging / selection features updated in TNTmips 2009. The geospatial consultant is communicating actively with MicroImages requesting new geocatalog search and use features. For example, he has 83,000 digital photographs that are being taken with a GPS camera or are photos of maps and other materials that can be georeferenced in TNTmips. Geocataloging is being extended to check all *.jpg files and add them to a catalog if the *.jpg file has an EXIF location tag.]


17 July 2009 - email from Turkey on 20 January 2009
Really Useful Tool

I have been working with DV2009 since I need to use job processing. This is a really useful tool and helps me in my job. As you know I am using 64-bit version of TNTmips.


22 May 2009 - email from Kenya on 20 January 2009
Soil Map of Africa

Also, we had the official launch of a new project here last week (see example http://news.bbc.co.uk/2/hi/science/nature/7826275.stm) where TNTmips will play a central role as our main tool for spatial data management and analysis. I submitted a list of software today that we will be ordering shortly, which includes 4 licenses of TNTmips.

[A project funded by the Gates Foundation to map the soils of Africa to the resolution of 1 hectare as a basis for continentet wide improvement in agricultural managment.]


13 May 2009 - email from USA on 6 April 2009
Used for 12 Years

Thanks, you guys are the best. That's why we stayed with TNTmips for 12 years.                     
[error is reported, error is promptly fixed]


9 April 2009 - email from South Africa on 9 April 2009
Never Fails to Impress

Thanks for a super product which I still use religiously every day for 8 hrs/day and cannot imagine life without it. It also never fails to impress people when they see my extensive Atlases hyperlinked to all the non-spatial data as well.


March 2009 - email from Uganda on 21 January 2009
It Works Perfect

Thank you very much for your support!!! It works perfect! The Ugandan GIS-community is wondering, how this could happen within this time! After years with ESRI-software they cannot reproject correctly - can you imagine?

[refers to the addition of the current datum used in Uganda requested and provided in the following Wednesday's weekly patch]


email from Australia on 8 October 2008
Fastest Mosaicking

[a name] has just completed a major Landsat processing exercise (112 scenes) and is about to embark on another (77 Scenes, 3 processing techniques - Principal components, decorrelation and standard color composite). She is considering getting a machine with 64BIT processing capability to do this and I know she is also looking at multi core functionality. She was previously a big ENVI user, but has learnt the error of her ways and is steadily learning and seeing the power of MIPS. When it came to stitching all the images together ENVI was taking days and MIPS managed it in a few hours.

[The feedback to this client was to buy an 8-core computer to take advantage of the parallel job processing being introduced in the TNTmips 2009 and to try the results of mosaicking the 112 into a TNT tileset.]


email from the USA on 7 October 2008
Very Pleased with Performance

I would like to inform MicroImages staff and management that we are very pleased with the performance of version 2008:74. According to my tests with some of the SML scripts [TNT'' geospatial scripting language] used in our production environment, version 2008:74 is up to 50 percent faster than version 2007:73. This is a significant increase in the efficiency of the TNT products. It is great to have the increasing power of MicroImages products in our spatial data production shop. I am suspecting this improvement is possibly due to raster caching, as the % benefits increase proportional to the raster dimensions. Also, the speed comparison above does not include potential benefits of new SML features such as pipeline processing; it is simply old code [i.e., 2007 code] working with the new version. I am planning to have the entire production team start using version 2008:74 early next week and integrate pipeline stuff to our processes over the winter.

[This commercial organization uses multiple TNTmips stations and a chain of SML scripts they have developed to perform a complex processing and spatial analysis steps each night on satellite imagery collected that day. This processing flow must keep up with the daily flow of images covering a large geographic area. Processing throughput must be continuous as daily decisions are made based upon the results.]


... And a special recognition from the Governor of Maryland ...

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