MicroImages Contact Form

Use the TNTmips Contact Support Form to Report Errors or Request Features

TNTmips has a built-in contact form that you should use to contact the MicroImages software support team with questions or problems.  The form gives you a place to describe your problem or new feature request, and also lets you attach files (such as sample data or screenshots) that will help the software support engineers to understand and respond quickly.

You May Also Use the Form Below to Report Errors or Request Features

If for some reason you cannot use the Contact Support form in TNTmips, you can use the form below.

When you hit Send at the bottom of the form below, the information included on this page will be emailed to the appropriate contact person.

• Sales: requests for price quotes for upgrades, annual maintenance, etc.
• Software Support: software support questions
• Website: questions to the webmaster
• In many cases it can be difficult to communicate exactly what is causing your question or problem.  The surest way to show the MicroImages Software Support Engineers exactly what is going on is to include a file from a screen recorder utility.
• Please report errors or request features just one at a time. Make separate submissions for each error or request.

NOTE: An asterisk (*) denotes required fields.

Email to:salessoftware supportweb site *Name: *Your Email Address: Organization: *TNT Key Number: *TNT Version Number: -- Please Select a TNT Version Number -- NA(new sales only) DV 2014 2013 2012 2011:77 2010:76 2009:75 2008:74 2007:73 2006:72 2005:71 2004:70 2003:69 2003:68 2002:67 2001:66 2001:65 2000:64 2000:63 1999:62 1999:61 1998:60 1998:59 1998:58 1997:57 1997:56 1996:55 1996:54 1996:53 1995:52 1995:51 1995:50 1994:49 1994:48 1994:47 1994:46 1994:451 1993:450 1993:43 1993:42 1993:411 1992:410 1992:40 3.3 3.2 3.1 3.0 2.9 2.8 2.7 2.6 2.5 2.4 2.3 2.2 2.1 2.0 1.8 1.7 1.6 1.5 1.3 1.4 1.2 1.1 1.0 0.9 TNT Title Bar Text: *Operating System: -- Please Select an OS -- Windows 7 Windows Vista Windows XP Windows 98 Windows 95 Windows NT 4.0 Windows 2000 Windows NT 3.51 MacOS 10.8 MacOS 10.7 MacOS 10.6 MacOS 10.5 MacOS 10.4 MacOS 10.3 Other Upload File 1:  Upload File 2:  Upload File 3:  Use the [Browse...] buttons to select files to upload, such as sample data, screen capture files, and session log (found in My Documents / MicroImages / yyyymmdd.log). *Description of Problem:

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Explanations of fields

Email To

• Sales - Requests for price quotes for upgrades, annual maintenance contracts etc.

• Software Support - software support questions

• Website - questions for the webmaster

Processor

• We need to know this especially if you're running an operating system that is available on more than one processor. For instance, Mac OS X 32-bit? 64-bit? Intel? G3, G4, G5? ... 

TNT Title Bar Text

• Please enter here the contents of the title bar for the main window of the TNT process you were running when your problem occurred. This will help our software support engineers pinpoint the process involved with the problem.

Files to Upload (if any)s to Upload (if any)

• These fields are provided as a convenience if you have data, log file, or some other information in a file that will help illustrate the problem you're having.  

• Please send your session log file, which is in the form yyyymmdd.log and located in the My Documents / MicroImages directory (on Windows).  

• It also can be very helpful to provide a screen recording of the steps you take that lead up to the problem or question you have. 

 

©MicroImages, Inc. 2013 Published in the United States of America 11th Floor - Sharp Tower, 206 South 13th Street, Lincoln NE 68508-2010   USA Business & Sales: (402)477-9554  Support: (402)477-9562  Fax: (402)477-9559 Business info@microimages.com  Support support@microimages.com  Web webmaster@microimages.com